index
For any customer service or order related inquiries please reach out to us by filling the form below.
 Our usual response time is 24-48 hours.

Got Any Questions?

Use the form below to get in touch with the sales team

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OFFICE

RISA VANCOUVER
333 East 11th Avenue
#1101
Vancouver BC
V5T0H1

FAQs

Below are some of are common questions

All orders are shipped within 7-8 Business days from our warehouse in Vancouver, BC.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

You will get a confirmation email as well as an update on your RISA account.

Yes, you can manually email us at design@risabags.com within 24 hours of placing your order.